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Clearwater Lake

RentCafe Privacy Statement

By using RentCafe.com (RentCafe ILS) or any property websites powered by RentCafe (RentCafe Portal) (collectively, “RentCafe”), you acknowledge you have read and understand the latest version of the RentCafe Privacy Policy (posted at https://resources.yardi.com/legal/rentcafe-privacy-policy/), which describes RentCafe’s privacy practices and will be updated from time to time. The property may have its own Privacy Policy that describes the property’s privacy practices.

Privacy Policy

Effective Date: 9/15/26
Last Updated: 9/15/26

Clearwater Lake (“Company,” “we,” “us,” or “our”) operates [Website URL] and related property-application services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Services.

1. Information We Collect

We may collect:

Information you provide, including:

  • Name, date of birth, contact information, and current or previous addresses;

  • Government-issued identification information;

  • Employment, income, banking, rental-history, and reference information;

  • Information about co-applicants, occupants, guarantors, and pets;

  • Application responses, uploaded documents, and communications;

  • Payment and transaction information; and

  • Account credentials and preferences.

Please provide information about another person only when you have permission to do so.

Information collected automatically, including:

  • IP address, device type, browser, operating system, and identifiers;

  • Pages viewed, links selected, access times, and referring pages;

  • Approximate location derived from an IP address; and

  • Cookie and similar technology data.

Information from third parties, which may include property owners, managers, screening providers, consumer reporting agencies, identity-verification services, payment processors, references, and publicly available sources.

2. How We Use Information

We may use information to:

  • Create and manage accounts;

  • Receive, process, and evaluate property applications;

  • Verify identity, income, employment, rental history, and application details;

  • Facilitate legally authorized credit, criminal-history, eviction-record, or other screening;

  • Communicate about applications, properties, payments, and support requests;

  • Prevent fraud, misuse, and security incidents;

  • Operate, analyze, and improve the Services;

  • Maintain business and legal records;

  • Enforce our agreements and protect legal rights; and

  • Comply with applicable law.

We will not use protected characteristics to make housing decisions in violation of applicable fair-housing laws.

3. Tenant Screening

When applicable, tenant screening may be performed by an independent consumer reporting agency or screening provider. Any legally required authorization, disclosure, or consent for a consumer report will be presented separately.

If information in a consumer report contributes to an adverse housing decision, the responsible housing provider will provide any notice required by applicable law. Questions or disputes concerning a screening report may need to be directed to the company that prepared it.

4. How We Disclose Information

We may disclose information to:

  • Property owners, landlords, managers, and their authorized personnel;

  • Consumer reporting agencies and tenant-screening providers;

  • Identity-verification, payment-processing, hosting, analytics, communications, security, and customer-support vendors;

  • Professional advisers, auditors, insurers, and legal representatives;

  • Government agencies, courts, or other parties when required by law;

  • Parties involved in a merger, financing, acquisition, sale, or reorganization; and

  • Other parties at your direction or with your consent.

[Choose the statement that accurately describes your practices: We do not sell or share personal information for cross-context behavioral advertising / See Section [X] for information concerning the sale or sharing of personal information and available opt-out rights.]

5. Cookies and Similar Technologies

We may use cookies and similar technologies to keep users signed in, remember preferences, measure performance, maintain security, and understand use of the Services.

You may be able to control cookies through your browser or device settings. Disabling cookies may prevent certain features from working properly.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, process applications, meet legal and contractual obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may vary according to the type of information, applicable law, property-owner requirements, and whether an application results in a tenancy.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Nevertheless, no electronic system or transmission method is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have rights concerning targeted advertising, the sale or sharing of personal information, or certain automated decisions.

These rights may be subject to exceptions. We may need to verify your identity before fulfilling a request.

To submit a request, contact us at [Privacy Email or Request Form]. Authorized agents may submit requests where permitted by law.

You may unsubscribe from promotional emails using the link in the message. We may still send non-promotional communications concerning an account or application.

9. Information About Children

The Services are not directed to children under 13, and children may not independently submit rental applications. Information about minors who will occupy a property should be submitted only by a parent, guardian, or other authorized adult.

10. Third-Party Services

The Services may link to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, not this Privacy Policy.

11. International Users

The Services are intended for use in [United States/Applicable Territory]. If you access them from another country, your information may be processed in countries whose data-protection laws differ from those where you live.

12. Changes to This Policy

We may revise this Privacy Policy periodically. We will post the revised version and update the “Last Updated” date. When required, we will provide additional notice or obtain consent.

13. Contact Us

For privacy questions or requests, contact:

Clearwater Lake

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